Crisis management process for project-based organizations

Purpose The purpose of this paper is to study the crisis management process for project-based organizations (PBOs) by developing a comprehensive model and propositions. Design/methodology/approach This based on conceptual study. A literature review considered primary source studying contemporary research, including 171 publications in total, which embody qualitative, quantitative, theoretical studies. For data analysis, content analysis used, comprised descriptive thematic analysis. Findings identifies five imperative elements PBOs include (1) sense-making (information gathering interpretation), (2) decision-making (accurate timely decision), (3) response (reactive response), (4) outcome (success/failure) (5) learning. Based these findings, proposes an integrative interplay between sense-making, decision-making, response, Furthermore, findings lead propositions each elements. contributes dynamic capability theory. Originality/value explores PBOs. proposed deepens understanding practices processes management.